If you've made a purchase on the Orc's World Store and accidentally used the wrong username, don't worry! We can assist you in reassigning your purchase to the correct Minecraft username.
To resolve this, simply contact our support team. You can reach us through our support page or by emailing us at support@orcsworld.net. In your message, be sure to include the following details:
- Your transaction ID, which can be found in your order confirmation email.
- The incorrect username you used when making the purchase.
- The correct Minecraft username you intended to use.
Once we receive your request, our support team will promptly process the change and reassign your purchase to the correct username. Please note that this process may take a few hours, depending on the volume of requests. After your purchase has been reassigned, you will receive a confirmation email from us, and your item will be available on the correct Minecraft account.
Please note that we do not offer refunds for purchases made with an incorrect username. Reassigning the purchase to the correct username is the only option available for correcting the error. Make sure to verify your username carefully before completing your purchase to avoid this issue.
We’re here to help, and we’ll make sure your purchase is linked to the right account!