Per the Orc's World Terms of Service, all purchases are final and non-refundable. This includes, but is not limited to, in-game currency, ranks, cosmetic items, and any other digital goods or services offered within Orc's World. Once a transaction is completed, refunds are not typically available.
If you were banned from Orc's World for violating our rules or Terms of Service, you will not receive a refund for any purchases, whether they were used or not. Attempting to issue a chargeback or dispute a payment may result in further penalties, including permanent suspension from our services.
If you made a purchase but did not receive the service or experienced technical issues that our support team is unable to resolve, you may be eligible for a refund as a last resort. Please contact our support team, and we will do our best to assist you.